Terms of Use & Legal Notice

Last Updated: 5 March 2026

IMPORTANT: Please read these Terms of Use and Legal Notice carefully before using any of the HSN Group Websites. By accessing or using any of these Websites, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Websites.

1. Company Information

These Websites are owned and operated by:

HSN-Thailand Co., Ltd.

171/13 Maison168,
Muangthong, Pakkret District
Nonthaburi 11120 THAILAND

Registration Number: 0125568020948

Email: [contact email]

HSN-Thailand Co., Ltd. (“HSN”, “we”, “us”, or “our”) is the parent entity of the HSN Group, an international supplier of natural stone materials and related products, operating across multiple regions including Thailand, the United Arab Emirates, Indonesia, South Africa, Fiji, and other global markets.

The HSN Group operates the following websites (collectively, the “Websites”):

  • www.hsnthailand.co.th
  • www.me-hsn.ae
  • www.hsnindonesia.co.id
  • www.hsnsouthafrica.co.za
  • www.hsn.com.fj

2.  Acceptance of Terms

By accessing or using any of the Websites, you agree to be bound by these Terms of Use and Legal Notice (“Terms”), together with our Privacy & Cookie Policy, which is incorporated into these Terms by reference.

These Terms apply to all visitors, users, and any other persons who access or use the Websites, regardless of their location or the device used.

If you do not agree with any part of these Terms, you must immediately cease using the Websites.

HSN reserves the right to amend these Terms at any time. Your continued use of the Websites following publication of any amendments constitutes your acceptance of the revised Terms.

3.  Purpose of the Websites

The Websites are provided solely for informational purposes relating to HSN Group’s natural stone products, materials, applications, and related services.

Content available on the Websites may include:

  • Product descriptions, specifications, and imagery
  • Technical documentation and installation guidance
  • Geological and material analysis information
  • Project examples and case studies
  • Company and group information
  • Contact and inquiry functionality

Note: All information on the Websites is intended to provide general guidance only. Nothing on the Websites constitutes a binding commercial offer, contractual commitment, or guarantee of product availability.

Products displayed on the Websites are subject to availability and may not be accessible in all regions. Specifications, dimensions, and finishes are subject to change without notice. Where a product is not in current stock, procurement or importation typically requires 30–70 days, depending on quarry production schedules, logistics, and destination. Minimum order quantities may apply. All pricing referenced on the Websites is indicative only and does not constitute a formal offer; confirmed pricing is subject to written quotation by HSN.

4.  Natural Stone Characteristics

Natural stone is a material formed through natural geological processes over millions of years. As such, inherent variations in colour, tone, texture, veining, pattern, surface finish, and dimensions are a fundamental characteristic of natural stone products and are not manufacturing defects.

Accordingly, users of the Websites acknowledge and accept that:

  • All product images, photographs, and renderings displayed on the Websites are illustrative only
  • Actual stone supplied may differ from images in colour, pattern, veining, texture, or finish
  • Minor dimensional variations are inherent to natural stone and do not constitute non-conformance
  • Digital display settings, lighting conditions, and photographic processing may affect colour representation
  • Samples, where provided, are representative only and not a guarantee of exact match in bulk supply

HSN may update product information, images, or specifications as geological data evolves, new material sources are developed, or supply conditions change.

5.  Technical Information Disclaimer

The Websites may contain technical descriptions, installation guidance, substrate recommendations, and geological observations relating to natural stone materials and their applications.

Such technical information is provided for general informational purposes only. It does not constitute:

  • Structural, engineering, or architectural advice
  • A specification or design recommendation for any specific project
  • A guarantee of performance in any particular application or environment
  • A substitute for professional assessment by a qualified engineer, architect, or installer

The suitability of any natural stone product for a specific application depends on a wide range of variables including — but not limited to — substrate conditions, load-bearing requirements, exposure conditions, chemical environment, traffic levels, and installation method. These factors must be assessed independently by suitably qualified professionals.

HSN, its affiliates, employees, and agents accept no liability for decisions made in reliance on technical information published on the Websites without independent professional verification.

6.  Intellectual Property Rights

6.1  Ownership

All content published on the Websites is protected by applicable intellectual property laws worldwide. Unless otherwise expressly stated, all intellectual property rights in the Websites and their content are the exclusive property of HSN-Thailand Co., Ltd. or its licensors.

Protected content includes, without limitation:

  • All photographs, product images, and visual renderings
  • Product descriptions, specifications, and marketing copy
  • Geological analyses, technical documentation, and installation guides
  • Graphics, design elements, layout, and user interface
  • Logos, trademarks, trade names, and branding elements
  • Written content, editorial materials, and case studies
  • Databases, compilations, and website architecture

6.2  Trademarks

The HSN name, logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of HSN-Thailand Co., Ltd. in Thailand and/or other jurisdictions. Nothing on the Websites grants any licence or right to use any trademark without the prior written permission of HSN.

6.3  Permitted Use

Users may view and access Website content for personal, informational, or legitimate business inquiry purposes only. Users may print or download a single copy of individual pages for personal, non-commercial reference, provided that:

  • All copyright, trademark, and proprietary notices are retained
  • The content is not modified in any way
  • The content is not used for any commercial purpose

6.4  Prohibited Use of Content

Without the prior written permission of HSN, no content from the Websites may be:

  • Copied, reproduced, republished, uploaded, or posted to any other platform or medium
  • Distributed, transmitted, or communicated to the public in any form
  • Used for any commercial, competitive, or revenue-generating purpose
  • Modified, adapted, translated, or incorporated into other works
  • Used by competing businesses, resellers, traders, or agents to represent, promote, or sell products
  • Scraped, extracted, or harvested by automated means (including bots, crawlers, or data extraction tools)
  • Used to train, develop, or improve any artificial intelligence, machine learning, or automated system

WARNING: The unauthorized use of HSN’s product images, descriptions, specifications, or branding — particularly by competing businesses or unauthorized resellers — constitutes a violation of HSN’s intellectual property rights and may result in civil and/or criminal legal proceedings.

7.  Acceptable Use of the Websites

Users may only access and use the Websites for lawful purposes and in a manner that does not infringe the rights of others or restrict the use and enjoyment of the Websites by any third party.

The following conduct is expressly prohibited:

  • Using automated systems, bots, scripts, or crawlers to access, extract, or copy Website content
  • Attempting to gain unauthorized access to any part of the Websites, related servers, or connected systems
  • Introducing viruses, malware, or any other malicious or harmful code
  • Circumventing or attempting to circumvent any security or access control measures
  • Transmitting unsolicited commercial communications through Website contact channels
  • Misrepresenting your identity or affiliation when using contact forms or communications channels
  • Using the Websites in any way that could damage, disrupt, or impair their availability or performance
  • Using the Websites for any unlawful, fraudulent, or harmful purpose

HSN reserves the right to investigate suspected violations, restrict or terminate access to the Websites, and take appropriate legal action where unauthorized or abusive use is detected. HSN may report unlawful activity to relevant law enforcement authorities.

8.  Disclaimer of Warranties

The Websites and all content, materials, and information published on them are provided on an “as is” and “as available” basis, without any representation, warranty, or guarantee of any kind, whether express, implied, or statutory.

To the fullest extent permitted by applicable law, HSN expressly disclaims all warranties, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Websites or their content are accurate, complete, current, or error-free
  • Warranties that the Websites will be uninterrupted, secure, or free from viruses or harmful components
  • Warranties regarding the results that may be obtained from use of the Websites

HSN makes reasonable efforts to ensure that the information on the Websites is accurate and up to date. However, information may be subject to change without notice and may not reflect the most current product specifications, availability, or pricing.

9.  Limitation of Liability

To the maximum extent permitted by applicable law, HSN, its parent company, subsidiaries, affiliates, directors, officers, employees, agents, licensors, and service providers shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profit, revenue, business, goodwill, data, or anticipated savings
  • Damages arising from reliance on information published on the Websites
  • Damages arising from unauthorized access to or alteration of data transmissions
  • Damages caused by interruptions, errors, or unavailability of the Websites
  • Any other damages arising out of or in connection with the use of, or inability to use, the Websites

This limitation applies regardless of the legal theory under which such liability is claimed (contract, tort, negligence, strict liability, or otherwise) and even if HSN has been advised of the possibility of such damages.

Nothing in these Terms excludes or limits HSN’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.

10.  Indemnification

You agree to indemnify, defend, and hold harmless HSN-Thailand Co., Ltd., the HSN Group, and their respective directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of or access to the Websites
  • Your violation of these Terms
  • Your infringement of any intellectual property or other rights of HSN or any third party
  • Any content or materials you submit through the Websites

11.  Website Availability and Modifications

HSN does not warrant that the Websites will be continuously available or will operate without interruption, error, or delay. Access to the Websites may be suspended temporarily without notice for maintenance, updates, system failures, or other technical or operational reasons.

HSN reserves the right at any time and without notice to:

  • Modify, update, or remove any content on the Websites
  • Change or discontinue any feature or functionality of the Websites
  • Suspend or permanently discontinue operation of any or all of the Websites

HSN shall not be liable to any user or third party for any modification, suspension, or discontinuation of the Websites or any part thereof.

12.  External Links and Third-Party Content

The Websites may contain hyperlinks to third-party websites, resources, or content. These links are provided for convenience and informational purposes only.

HSN does not endorse, control, or accept responsibility for any third-party websites or their content. HSN makes no representation or warranty regarding:

  • The accuracy, reliability, or completeness of third-party content
  • The privacy practices or data handling of third-party websites
  • The availability or security of linked external websites

Access to and use of third-party websites is entirely at the user’s own risk and subject to the terms and conditions of those websites. HSN accepts no liability for any loss or damage arising from your use of third-party websites.

13.  Privacy and Cookies

The collection, use, and storage of personal data in connection with the Websites is governed by HSN’s Privacy & Cookie Policy, which is available on each of the Websites and is incorporated into these Terms by reference.

By using the Websites, you acknowledge that you have read and understood the Privacy & Cookie Policy and consent to the processing of your personal data as described therein.

14.  Force Majeure

HSN shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic events, war, terrorism, civil unrest, government actions, power failures, internet outages, or cyberattacks.

15.  Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable in any jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The validity and enforceability of the remaining provisions shall not be affected.

16.  Entire Agreement

These Terms, together with HSN’s Privacy & Cookie Policy, constitute the entire agreement between you and HSN with respect to your use of the Websites and supersede all prior agreements, representations, and understandings relating to the same subject matter.

No failure or delay by HSN in exercising any right under these Terms shall constitute a waiver of that right.

17.  Governing Law and Dispute Resolution

17.1  Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to its conflict of law provisions.

17.2  Jurisdiction

Subject to clause 17.3 below, any dispute, controversy, or claim arising out of or in connection with these Terms or the use of the Websites shall be subject to the exclusive jurisdiction of the competent courts of Bangkok, Thailand.

17.3  International Users

HSN acknowledges that the Websites are accessible internationally and that users may be located in jurisdictions with their own mandatory consumer protection or dispute resolution laws. Where mandatory local laws in a user’s jurisdiction provide rights that cannot be excluded by contract, those rights are not affected by these Terms.

For users in the UAE, disputes may alternatively be referred to the competent courts of the UAE in respect of matters arising exclusively from use of the UAE website (www.me-hsn.ae), at HSN’s election.

18.  Changes to These Terms

HSN may revise these Terms at any time by updating this page. The revised Terms will be effective immediately upon publication unless otherwise stated.

We encourage users to review these Terms periodically. Your continued use of the Websites following any amendments constitutes acceptance of the revised Terms. Where changes are material, HSN will take reasonable steps to bring them to users’ attention.

19.  Contact and Permissions

For questions regarding these Terms, to request permission to use any content from the Websites, or to report suspected misuse or intellectual property infringement, please contact:

HSN-Thailand Co., Ltd.

171/13 Maison168,
Muangthong, Pakkret District
Nonthaburi 11120 THAILAND

Email: [contact email]

Requests for permission to use HSN content must be made in writing and will be considered on a case-by-case basis. Permission, where granted, will be subject to conditions specified by HSN in writing.